Debit Order Accounts Management

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Our standard terms of service includes a related monthly services fee/s for your account which runs by debit order and specific to the terms of the Rental/Sales Agreement. Invoices are automated and will be forwarded to your email address.

Please note that the debit order will reflect “ GUARDIAN I “ on your bank statement.

Should a debit order not be honored, we will attempt another debit against your account plus an additional fee of R65.

All goods remain the property of Guardian International Integrated Solutions (Pty) Ltd and if you select to cancel the debit order, all related products needs to be returned to us in working and reasonable condition.

Standard 30 day notice period applies to cancellation and a final debit will occur, should we not receive all the equipment but you have provided notice of cancellation, you will be billed until all equipment has been returned to us. Should equipment not be returned to us, you will receive a final invoice for the related outstanding equipment, and your account will be debited until the account is settled.

Register your debit order dispute by email: admin@giis-tag.co.za or call 021 330 5676 (all calls are recorded for quality of service and for your protection)

· Once a debit order dispute has been registered we will respond within 48 hours. 

· Should a refund be due, it will only be paid to the account from which the amount was debited and such re-imbursement can take up to a maximum of 60 days